Are we right for each other? Part 2

Here I highlight a few other things that are important to ME as a client, before, during and after the massage experience. I use this framework to provide YOU with the best levels of care I can.


Do they listen to my personal health history and perform an adequate intake?  Or are they walking out the door as you try and explain what hurts or your goals for the session?

  • Time spent assessing and asking questions (especially with a new client) is crucial to ensure not only a safe but effective massage treatment. I allow 15 minutes to perform an intake with new clients in addition to their scheduled massage time. You can read more about what to expect here.

Do I have an idea of what they are going to do during the session before we start? Have they asked if I want a full body approach or work focused on a particular area?

  • Having completed a thorough intake, I will specifically ask what your goals and priorities are for the session and based on this I will provide a general outline to my approach. This not only gives you an idea of what to expect, it also ensures that we are both on the same page. If you have shoulder pain but really would like some time spent working on your feet, this is the time to speak up!

Do they start their appointments on time?

  • I start and finish sessions at their scheduled time, it’s that simple! I respect and value your time as much as I value my time. I have a late arrivals policy to ensure that a late client does not impact on appointment times for other clients that day. Read late arrival and cancellation policies here.


Do they respond to and accommodate my requests?  

I always ask the therapist to use little to no cream/oil, and there is nothing more frustrating when the first thing they do is create an oil slick on my back!

  • Once you are on the table I will ask about your comfort levels such as room temperature, face cradle position, bolstering etc etc. I will also check in with you regularly during the session about pressure levels. This is your session so please speak up if your need something. No cream/oil? No problem!

Was the session tailored to my goals and priorities?

  • Having completed a thorough intake and discussed what your priorities are for the session I will tailor my work accordingly. I may ask you if I have addressed everything in particular area before I move on, or towards the end of the session check in with you and ask if there is anything you would like me to go back to. It is important to me that you are involved in directing the session and feel like you have received the treatment you wanted.


Do they give any self care tips, or specific stretches for me to do at home based on my particular treatment goals?

  • I will often provide you with stretching or movement ideas to supplement and enhance the massage treatment.

Do I feel any benefit? Do I feel improvements, symptom relief, positive changes in my body?

  • Outcomes, outcomes, outcomes... this is one way in which you can objectively assess whether the Massage Therapist and their particular approach and skillset is right for you. This will vary according to what your priorities were, maybe it was pain relief, wanting to be able to reach overhead following a shoulder surgery or running your first half marathon pain free. Ask yourself “am I moving towards this goal?”  I write detailed notes after each session and it is one way I can monitor progress with you.

I hope that this provides a useful framework for evaluating whether a Massage Therapist is a good fit for you. Of course sometimes it just comes down to personality, and whether you feel you can connect with the therapist in a way that is meaningful to you! 

If you have any questions please call or email me to discuss your needs. I look forward to working with you.